It's really simple to make an order on our online store!
You can browse our catalogue and click on a product image to view the product page.
The product page: In the product page you can find different zoomed images of the product, the product's info, the product's description and the product's price. Where requested, you should indicate the product size in order to add the product into the basket. The product page shoes only the available sizes.
The basket: In the basket page you can find the purchased products, the quantity of each product and the total amount for your order. By selecting the shipping method you will know the shipping cost and the total amount will be automatically updated (shipping costs included). By Clicking on the 'Proceed to Checkout' button you will proceed with the purchasing process.
To complete your order you should fill the Checkout form following the given steps. All your order data are summarized at the end of the Checkout process. Once you confirmed the data you will receive a confirmation e-mail with the order code and you can't edit your order no more.
We deliver to over 130 countries all over the world. If you are looking for information on shipping options and shipping costs for a country that is not shown, please contact us.
As soon as we have shipped your order, you will receive an email with the tracking number for your parcel. You can check the status of your shipment one to two hours after receiving the email by using the link provided.
No additional taxes or customs duties are charged for items that are shipped within the European Union. The prices and shipping costs include VAT and are thus listed as gross prices.
If you have any questions, please contact our Customer Care team at: hello@palmyta.com
The following countries are members of the European Union:
Germany, Austria, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus (South Cyprus only).
Palmyta has calculated its carbon footprint, i.e., the greenhouse gas (CO2e) emissions related to shipping. We strive to reduce our environmental impact, for example, by utilizing 100% renewable electricity in our operations and offering the Palmyta eco-packaging, while providing a luxury shopping experience. Although some CO2e emissions cannot be avoided or reduced, we support climate action by financing projects corresponding to our calculated CO2e emissions*.